# identity.md

## Organization Overview
- **Company Name:** Capitol Luggage
- **Mission:** To serve customers with top brands in luggage, backpacks, briefcases, and travel accessories, bringing travel expertise directly to them.
- **Company Structure and Legal Entity:** Details forthcoming.
- **Founded Date and Location:** Serving the Washington D.C. and Baltimore areas for over 30 years (prior to 1994); launched online store in 2004.
- **Size and Scale:** Details forthcoming.

## Leadership & Team
- **Key Leadership Profiles and Roles:** Details forthcoming.
- **Team Structure and Departments:** Details forthcoming.
- **Company Culture and Values:** Dedicated to providing excellent customer service, evidenced by a "AAA" rating.

## Operations & Structure
- **Business Model and Operational Approach:** Operates as a retailer offering a wide range of luggage, backpacks, briefcases, and travel accessories from top brands through both physical store locations and an online e-commerce platform.
- **Location(s) and Geographic Presence:** Serves the Washington D.C. and Baltimore areas, with a physical location in The Mall in Columbia, MD, and an online presence reaching a broader customer base.
- **Key Partnerships and Affiliations:** Partners with leading brands including Briggs & Riley, Travelpro, Samsonite, Victorinox, and TUMI to offer high-quality products.